Terms & Conditions

Welcome to the Relievo website. By visiting this website and using our services, you agree to comply with and be bound by these General Terms and Conditions. Please read them carefully before visiting our site or placing an order.

Acceptance of Terms

By using the Relievo website, you agree to these terms. If you do not agree with these terms, we politely ask that you do not use this site.

Changes to the Terms

Relievo reserves the right to change these terms at any time. Changes take effect as soon as they are published on this page. It is your responsibility to review the terms regularly to stay informed of any updates.

Use of the Website

You agree to use this site solely for lawful purposes and in a manner that does not infringe upon the rights of others or restrict or inhibit their use and enjoyment of the site. Prohibited behavior includes, but is not limited to:

  • Intimidation or harassment

  • The distribution of obscene, offensive, or illegal content

  • Disruption of the normal communication or functioning of the website

Intellectual Property

All content on the Relievo website—including, but not limited to, text, images, logos, photos, and software—is the property of Relievo or its content suppliers and is protected by international copyright and intellectual property laws. Any unauthorized use of the content on this site is strictly prohibited.

Orders and Payments

By placing an order on our site, you agree to provide current, complete, and accurate information for your account and purchases. You are responsible for promptly updating your account details—including your email address, credit card details, and expiration dates—so that we can complete your transactions and contact you if necessary.

Return and Refund Policy

Please consult our Return and Refund Policy for detailed information regarding the return and refund of compression products purchased on our site.

Shipping

Shipping costs and delivery times may vary depending on the destination. For further information, please refer to our Shipping Policy.

Customs and Import Duties

The prices of our compression products exclude customs clearance costs and import VAT. These additional costs are the responsibility and risk of the customer.

The postal and/or courier service may operate under a specific import scheme, which means that any import duties and VAT may be collected by the delivery service upon arrival in the destination country. This also applies to deliveries outside the EU.

  • In accordance with § 3 Para. 6 Sentence 1 of the German Value Added Tax Act (UStG), the place of delivery is considered the country where the transport begins.

  • If the delivery originates from a non-EU country, the postal or courier service will collect the import VAT or customs duties from the customer. In such cases, Relievo does not charge VAT.

  • Pursuant to Article 5, Paragraph 1 of the Dutch Turnover Tax Act 1968, the place of delivery is also considered the country where the transport begins.

Limitation of Liability

Relievo shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your access to or use of this site. All content and services on this site are provided "as is," without any express or implied warranties.

Links to Third-Party Websites

This site may contain links to other websites that are not under the control of Relievo. We have no influence over the nature, content, or availability of those sites. The inclusion of a link does not necessarily imply a recommendation or endorsement of the views expressed within them.

Indemnification

You agree to indemnify, defend, and hold harmless Relievo, its directors, employees, consultants, agents, and affiliates from any and all claims, liabilities, damages, and costs (including legal fees) arising from your use of this site or your breach of these terms.

Applicable Law

These terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Contact

For questions regarding these General Terms and Conditions, you can contact Relievo at:

Email: support@relievo-shop.com

Website: relievo-shop.com